SoftPro International Ltd
Our Services
SoftPro's Services
Our services and experiences cover the following areas:
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Implementation: End to End implementation, Accelerator Based Implementation
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Rollout
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Support & Maintenance: Application & database Support, Onsite & onsite/offshore support
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Application Development Services: Best in class Application Development methodology with tools and kits to help reduce development time and improve quality
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Upgrade/Migration: Application/database Upgrade, Database Migration to different platform and/or Database
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Integration: Integration of various system using Web Services& other technology solutions, with a specialization in Telco application integration
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New Technology Induction: Education on new technologies, Proof of Concepts (PoC), Implementation/configuration of new technologies
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Training Services: Best in class training and education services based on customer specific needs
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Consulting Services: System Health Checks, Consulting on IT
Our Fields of Expertise & Products
We have a proven track record of successfully delivered solutions within the following industries:
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Telecommunications.
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Banking and Financial Services.
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Tourism and Hospitality Sector.
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Legal and Administrative Sector.
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Trade and Commercial Sector.
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Medical Sector.
And the products which we delivered so far are mainly:
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Implementation of ERP modules.
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Medical Insurance System.
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Telecom Billing System.
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Stock Control and Inventory Management Systems.
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Maintenance of existing systems and database platforms.
Our Success Factors
Our sustained growth and successful development over the past 25 years as a quality-oriented enterprise rest upon:
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Our capacity to deliver high precision systems
To suit the specific requirements of both huge and small enterprises, with a specialization in the needs of the financial and telecommunications sectors.
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A record of irreproachable execution and follow-up
Follow-up of mega-projects as well as minor assignments in various business sectors both on the local and international markets.
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The assurance given to clients
We believe in nurturing long-lasting partnerships, as can be evidenced by the enterprises whom we have stood by ever since they entrusted us with their projects.
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A long-standing alliance with Oracle
The world number one in relational database management software and second world leader in software, our own mastery of the tools and successful customization of these.
SoftPro is Oracle Gold Partner and closely working with Oracle Consulting Services to deliver industry specific solutions.
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A team of fully-fledged experts
All with a wide managerial experience, and all renowned for their technical sharpness and stringent observance of norms.
Oracle E-Business Suite
Oracle E-Business Suite (EBS) version 12 is an internet enabled product that can be managed from a single site. A company can operate a single data center with a single database, similar to other ERP products. This release was launched in February 2007 and contains a number of product lines which users can implement for their business. Oracle EBS includes the company’s enterprise resource planning (ERP) product as well as supply chain management (SCM) and customer relationship management (CRM) applications.
Each application is licensed separately so companies can select the combination that is suitable for their business processes.
We provide functional and technical services over the following ERP:
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Oracle CRM
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Oracle Financials
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Oracle Human Resource Management System (HRMS)
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Oracle Logistics
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Oracle Supply Chain Applications
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Oracle Order Management
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Oracle Transportation Management
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Oracle Warehouse Management System
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Oracle Project Management Suite
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Oracle Business Intelligence
Customer Relationship Management & Service Management
Oracle E-Business Suite family of Customer Relationship Management applications provides a single, global basis of information that ensures all selling channels are aligned with corporate objectives.
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Oracle Channel Revenue Management
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Oracle Marketing
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Oracle Order Management
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Oracle Service
Oracle E-Business Suite family of Service Applications provides true information-driven customer service—service that enables your agents and technicians to meet and exceed customer expectations by empowering them with information that is consistent, accurate, and actionable.
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Advanced Inbound Telephony
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Advanced Outbound Telephony
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Advanced Scheduler
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Depot Repair
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Email Center
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Field Service
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Interaction Center
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iSupport
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Mobile Field Service
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Scripting
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Service Contracts
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Spares Management
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TeleService
Financial Management
Oracle E-Business Suite Financials allow you to work smarter, increase efficiency and reduce back-office costs with standardized processes for shared services, productivity tools, and integrated performance management.
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Asset Lifecycle Management
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Cash & Treasury Management
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Credit-To-Cash
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Financial Control & Reporting
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Financial Analytics
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Governance, Risk, and Compliance
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Lease and Finance Management
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Procure-To-Pay
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Travel and Expense Management
Human Capital Management & Project Portfolio Management
Oracle’s E-Business Suite Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.
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Global Core Human Capital Management
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Workforce Management
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Workforce Service Delivery
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Talent Management
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HR Analytics
The Oracle E-Business Suite family of Oracle Projects applications supports the full lifecycle of project and portfolio management with a single, accurate view of all project-related activities and industry leading functionality allows users to select the best portfolio of initiatives.
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Project Analytics
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Project Billing
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Project Contracts
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Project Collaboration
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Project Costing
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Project Management
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Project Resource Management
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Project Portfolio Analysis
Advanced Procurement & Supply Chain Management
Oracle Advanced Procurement is the integrated suite of applications that dramatically cut all supply management costs. Oracle Advanced Procurement reduces spending on goods and services, streamlines procure-to-pay processes, and drives policy compliance.
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iProcurement
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iSupplier Portal
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Oracle Procurement & Spend Analytics
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Oracle Spend Classification
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Oracle Supplier Network
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Oracle Supplier Hub
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Landed Cost Management
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Procurement Contracts
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Purchasing
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Services Procurement
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Sourcing
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Supplier Lifecycle Management
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Oracle Contract Lifecycle Management for Public Sector
The Oracle E-Business Suite Supply Chain Management family of applications integrates and automates all key supply chain processes, from design, planning and procurement to manufacturing and fulfillment, providing a complete solution set to enable companies to power information-driven value chains.
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Advanced Procurement
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Value Chain Execution
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Order Orchestration and Fulfillment
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Asset Lifecycle Management
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Manufacturing
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Product Value Chain Management
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Value Chain Planning
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Business Intelligence and Analytics
Value Chain Planning & Value Chain Execution
Oracle Value Chain Planning is a best-in-class, and complete planning solution built on a common foundation that leverages pre-built integration with both Oracle E-Business Suite, and JD Edwards EnterpriseOne.
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Advanced Planning Command Center
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Advanced Supply Chain Planning
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Collaborative Planning
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Demand Management
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Demand Signal Repository
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Global Order Promising
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Inventory Optimization
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Predictive Trade Planning and Optimization
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Production Scheduling
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Rapid Planning
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Real-Time Sales and Operations Planning
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Service Parts Planning
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Strategic Network Optimization
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Value Chain Planning for JD Edwards EnterpriseOne Customers
Oracle’s Value Chain Execution suite is a comprehensive set of supply chain execution applications that work together to provide Oracle customers with a broad array of logistics capabilities. The VCE suite provides users unprecedented flexibility in how they purchase, design, implement and manage their supply chain solutions.
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Transportation Management
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Landed Cost Management
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Warehouse Management
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Global Trade Management
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Mobile Supply Chain
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Inventory Management
Oracle Database
Today’s CIO constantly seeks to maintain a core IT team that is agile in responding to business requirements—application design, rolling out new features, and so on. These leaders understand the benefit of partnering with experts who can take on the load of non-core processes like database administration. Softpro has been a preferred partner of choice for numerous global brands in their Oracle database administration.
Our team of senior, skilled, and supportive DBA experts have helped IT leaders with services including:
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Upgrades to Oracle 9i, 9.2, 10g, 10.2 and 11
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Remote Oracle DBA services
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Performance tuning
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Oracle migration – new storage systems; physical to virtual; cross platform
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Post and Ongoing support
Our team of experts brings years of experience in Oracle Database Administration and many of the Oracle technologies including:
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Oracle Exadata
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Real Application Clusters
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Recovery Manager (RMAN)
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GRID
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Data Guard
Our DBA Services include:
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Design and Implementation of virtualization, High Availability, and Disaster Recovery
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Day-to-Day Administration including user administration and space management
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Development Support
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Space and Performance Monitoring
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Database Development – Stored Procedures, Triggers, and Stored Functions
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Report Development
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Database Health Checks and Troubleshooting
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Database Security Assessments
Onsite Database Administrators
SoftPro offers the services of a highly skilled, trained and certified team of consultants, who provide:
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Production Database Administration that focuses on keeping production databases running on a daily basis.
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Development Database Administration to work with your developers and manage the creation of database objects, implement storage management, and perform performance tuning.
Oracle Remote DBA Services
Oftentimes, our customers prefer offsite team that still knows their business and gives the same attention to detail as an onsite team would. Softpro offers Remote DBA services where we install and upgrade your database software, tune your existing databases, and design and build new databases to support new applications.
Our experts are available 24x7 to handle any escalation remotely, efficiently and quickly. Our customers find that they benefit from substantial cost savings when they choose experts from Softpro over hiring full-time staff.
Our DBA specialists are Oracle Certified Professionals with over two decades of experience in the Oracle arena. We have managed Oracle projects for SMBs and large organizations as per their unique business needs.
Over the years, our customers have reaped the benefits of our remote Oracle DBA services
Reduced cost of managing IT environment with:
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Simplified install
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Reliable, secure performance diagnosis and tuning
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Increased developer productivity and efficiency
Oracle Business Intelligence
Oracle Business Intelligence Foundation Suite, a comprehensive, modern and market-leading BI platform provides the industry’s best in class platform for ad hoc query and analysis, dashboards, enterprise reporting, mobile analytics, scorecards, multidimensional OLAP, and predictive analytics, on an architecturally integrated business intelligence foundation. This enabling technology for custom and packaged business intelligence applications helps organizations drive innovation, and optimize processes while, delivering extreme performance.
Oracle Business Intelligence Foundation Suite includes the following capabilities:
Enterprise BI Platform
Transform IT from a cost center to a business asset by standardizing on a single, scalable BI platform that empowers business users to easily create their own reports with information relevant to them.
OLAP Analytics
The industry-leading multi-dimensional online analytical processing (OLAP) server, designed to help business users forecast likely business performance levels and deliver “what-if” analyses for varying conditions.
Scorecard and Strategy Management
Define strategic goals and objectives that can be cascaded to every level of the enterprise, enabling employees to understand their impact on achieving success and align their actions accordingly.
Mobile BI
Business doesn’t stop just because you’re on the go. Make sure critical information is reaching you wherever you are.
Enterprise Reporting
Provides a single, Web-based platform for authoring, managing, and delivering interactive reports, dashboards, and all types of highly formatted documents.
SoftPro has proven experience in delivering industry specific business intelligence solutions.
Our Strategy: Simplify Everything with the SoftPro Cloud
Organizations around the world are now entering a new era of business model innovation, made possible by the convergence of cloud, mobile, social, and in-memory technologies.
However, businesses often contend with layers of IT complexity that have been built up over the decades. This complexity is the result of several factors, including the proliferation of hardware and custom applications. In addition, investments in innovations often take a long time to implement or to realize business value. Due to the complexity of the current consumption model, customers are not able to respond fast enough to changing market conditions. We believe that simplicity is the key: By solving the challenge of business complexity, we can help unlock our customers’ innovation potential. We are committed to leading this simplification.
In today’s technology industry, the biggest winners have grown by offering simplicity and ease of consumption over a cloud model, which has translated to massive user adoption and market success. With our focus on simplification, we aim to better innovate and grow.
Today SoftPro only receives a small percentage of each customer’s overall IT spend. By investing in innovations and shifting our customers to a cloud business model, we will be able to help reduce their total cost of ownership (TCO) on IT. This enables customers to reinvest the TCO savings in new innovations and SoftPro could capture a higher share of customer IT spend.
We will stay committed to our customers’ success and evolve our execution to drive further value creation for our customers. We strive to provide our customers a significant competitive advantage and to help make their growth more sustainable – financially, ecologically, and socially.